We provide comprehensive support for our customers' insurance claim process and ensure satisfactory insurance payouts.
Our company has a track record of supporting claims for damages, having handled 4,137 cases from April 2015 to March 2026, with a total insurance payout of approximately 73.76 billion yen.
Our company goes beyond simply handling insurance claims; from the initial response immediately following an accident to the completion of the insurance claim process, we provide close, professional support to our clients in both domestic and international accidents. Our claims consultants (dedicated insurance claim specialists) are well-versed in local insurance policies, relevant laws, and cultures, ensuring smooth and appropriate insurance claims and reimbursement.
Our in-house customer service representatives, risk consultants, and claims consultants leverage their respective expertise and work closely with our clients to achieve damage claims that satisfy them.
Furthermore, to simplify the insurance claim process within our clients' companies, we have created and provide a dedicated web-based accident reporting form. In addition, to allow clients to monitor the insurance claim process in real time, we use a web-based accident ledger that is accessible to both our company and the client in real time, and we update the progress daily, thus sharing the status in a timely manner.